Privacy Policy  

Clear Ear Nursing

Clear Ear Nursing is committed to protecting the privacy of your personal information. This privacy policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.clearearnursing.com.au or use our ear care services, including ear wax removal by micro suction, irrigation, or mechanical removal. By using our services, you agree to the terms of this Privacy Policy.

We may collect personal details such as your name, phone number, email address, and address. We also collect relevant health information related to your ear health, wax removal procedure, allergies, or medical conditions you choose to share. Payment information may be collected when you pay for our services.

Information is collected through online forms or booking systems, direct communication (phone, email, text or in person), clinical consultations and consent forms prior to treatment. You may choose not to provide certain information, but this may limit our ability to deliver services safely and effectively.

Your information is used to provide and manage ear cleaning and nursing services, confirm and follow up appointments, maintain clinical records, process payments, comply with legal or professional requirements, and improve our customer experience. We will not use your information for any unrelated purpose without your consent.

We only share information when necessary, including with healthcare providers or specialists (if your request shared care), with trusted third party such as booking software and payment processors bound by confidentiality or when required by law. We will never sell or rent your personal information to any third party.

We take all reasonable steps to protect your data from misuse, loss, or unauthorised access. Your information is stored securely in password-protected systems and encrypted platforms that comply with Australian Privacy Principles (APPs).

You have the right to access information we hold about you, request corrections, withdraw consent, or request deletion of your data where legally permissible. To make a request, please contact us using the details below.

This privacy policy may be updated periodically to reflect changes in legislation, services, or business practices. 

For any questions or concerns please contact:

Clear Ear Nursing
info@clearearnursing.com.au
048 627 0164